Privacy Policy

Privacy Policy

This Privacy Policy is an integral part of our Terms and Conditions. By accessing this Website or our online store, you agree to comply with both this Privacy Policy and our Terms and Conditions.

Section 1 - Age Restrictions on Access and Purchases

You must be at least 21 years of age to use this site. If you are under 21, you are prohibited from accessing or using this site. Additionally, you must meet the legal age requirement of the state or province in which you reside to purchase our products. It is your responsibility to ensure you are legally able to make purchases.

If we discover that personal information has been collected from someone under the age of 21 without parental consent, we will promptly delete that information. If you believe we may have such information, please contact us at: dragonshoardhemp@gmail.com.

Section 2 - Information We Collect and How We Use It

When you make a purchase, we collect personal information such as your name, address, email, and order history. We also use cookies, web beacons, and similar tools to enhance your experience and facilitate the use of our store and site.

When you visit our site, we may automatically collect certain information such as your device's operating system, IP address, access times, browser type, language, and the site you visited before ours. We also track how you interact with our site, including the elements you engage with, metadata, and user actions.

Email Marketing: By providing us with your email address, you consent to receiving emails regarding our store, products, and updates. You can unsubscribe from these emails at any time by clicking the “Unsubscribe” link included in each email.

In general, we use the collected information to:

Secure your account and facilitate its creation.

Identify you within our system.

Improve our products, site, and business operations.

Enhance user experience.

Deliver products and services you've requested.

Respond to your inquiries and provide customer support.

Send relevant information such as confirmations, invoices, and security notices.

Communicate about promotions, events, and updates on products and services.

Combine your information with data from third parties to improve services.

Safeguard against fraudulent or unauthorized activities.

California Privacy Rights
If you are a California resident, you may have additional privacy rights regarding the use of your personal information. For more information, please visit our California privacy rights page.

Section 3 - Behavioral Advertising

We use your information to deliver targeted advertisements and marketing communications based on your preferences. For example:

We use Google Analytics to understand site usage. You can read about Google's data usage here, and opt out here.

We share certain information about your site interactions with advertising partners, often using cookies or similar technologies.

For more on targeted advertising, visit the Network Advertising Initiative.

You can opt out of targeted advertising via:

Facebook Settings

Google Ads Settings

Bing Ads Settings

The Digital Advertising Alliance's Opt-out Portal.

Section 4 - Cookies

Cookies are small files stored on your device when you visit our site. They improve your browsing experience by remembering actions and preferences, such as login details and region selections. Cookies also help us analyze site usage.

Cookies can be “session” (temporary) or “persistent” (lasting from 30 minutes to two years). You can manage cookie preferences through your browser settings. However, blocking cookies may limit your experience and access to certain site features.

For more about cookies, visit All About Cookies.

Section 5 - Consent

How We Obtain Consent:
By completing a transaction or providing personal information for an order or delivery, you consent to the collection and use of your information as outlined in this policy.

How to Withdraw Consent:
You can withdraw consent by unsubscribing from email communications or contacting us at dragonshoardhemp@gmail.com.

Section 6 - Disclosure of Information

We do not share your personal information with third parties without your consent, except in the following situations:

Third-Party Service Providers: We may share information with service providers who maintain privacy standards.

Lawful Requests: We may disclose information in response to legal requests from law enforcement or government agencies.

Protection of Rights: To protect our rights, property, customers, or enforce our policies.

Emergency Situations: To protect personal safety.

Corporate Transactions: During business transactions like mergers, acquisitions, or insolvencies.

Section 7 - Payment Processing

Our e-commerce platform uses PCI-DSS compliant payment gateways, ensuring secure processing of credit card information via SSL encryption. Your credit card data is never stored beyond the transaction.

Section 8 - Third-Party Services

This Privacy Policy does not cover third-party services. If you access links to other websites, we encourage you to read their privacy policies.

Section 9 - Security

We employ industry-standard practices to safeguard your personal information. Your password protects your data, and we will never request it. While we strive to secure your information, we cannot guarantee complete security over internet transmission.

Section 10 - Age of Consent

Our site is not intended for individuals under 21 years of age. If you are under 21, do not use this site or provide any information to us. By using this site, you confirm that you are 21 or older.

Section 11 - Application of U.S. Law

This site is intended for users in the U.S. By submitting personal information from outside the U.S., you consent to the application of U.S. law and the handling of your data as outlined in this Privacy Policy.

Section 12 - Policy Changes

We may update this Privacy Policy periodically. Any significant changes will be communicated via email and posted on the homepage. Please review this policy regularly.

Section 13 - Questions or Concerns

If you wish to access, correct, or delete personal information, or have any questions, please contact our customer service team at our email dragonshoardhemp@gmail.com.